A practical three-hour workshop for companies that want to prevent cultural misunderstandings, communicate professionally and develop a respectful workplace.
Every organisation brings together people with different experiences, values, and cultural or religious traditions. These differences can enrich collaboration, but sometimes lead to misunderstandings, unconscious stereotypes or inappropriate communication.
Sensitive Communication Lab provides practical tools for recognising these situations and handling them professionally.
Who is the workshop for?
- HR and personnel departments
- Managers and team leaders
- International and culturally diverse workplace teams
- Employees communicating with customers
- PR, marketing and communications departments
What will participants learn?
- Distinguish between a cultural difference, an individual difference and a stereotype.
- Identify unconscious biases in workplace communication.
- Respond to situations involving religious and cultural traditions.
- Write professional and respectful workplace announcements.
- Avoid inappropriate use of cultural and religious symbols.
- Assess communication situations using a practical checklist.
Workshop programme – 3 hours
1. Cultural differences and communication (20 minutes)
How do culture, values and experiences influence our behaviour? When is something a real cultural difference, and when is it simply our assumption?
2. Stereotypes and unconscious biases (30 minutes)
Work with specific statements and situations from the workplace. Participants distinguish facts, generalisations and stereotypes.
3. Religion and culture in the workplace (35 minutes)
Model situations involving religious holidays, dietary customs, cultural traditions and employees’ individual needs.
4. How to communicate accurately and without stereotypes (25 minutes)
Practical revisions of job advertisements, internal announcements, emails and public posts.
5. Sensitive Communication Case Lab (30 minutes)
Participants work in groups on workplace situations and propose specific communication approaches. The workshop can also include an anonymised case provided by the client.
The programme includes a 10-minute introduction, two 10-minute breaks and a 10-minute closing summary.
Practical outcomes
Each participant receives a Sensitive Communication Checklist, examples of suitable wording and practical recommendations for everyday communication.
Price and organisation
€490 per group of up to 10 participants
Each additional participant: €35, up to a maximum of 15 people.
Duration: 3 hours, including two short breaks.
Format: in person or online by agreement.
Language: Slovak or English by agreement.
Travel outside Košice by agreement.
CEREHIS expertise
The workshop draws on expertise in religious studies, intercultural studies and experience in communicating socially sensitive topics.
CEREHIS is a signatory of the Diversity Charter in Slovakia and has a long-standing commitment to intercultural dialogue, education and developing cultural understanding.
Interested in a workshop for your team?
Email us at info@cerehis.sk. We will tailor the case studies to your organisation’s needs.